HDM's staff and executive team bring significant experience in senior operating positions with industry leaders in the insurance and managed care industries. Each one of our employees has practical experience in healthcare management and analysis. We understand the environments and challenges faced by our clients, resulting in an intense focus on detail and a strong commitment to customer service.

William Conlan, Founder and Chief Executive Officer
William Conlan founded HDM in 1992 and is responsible for conceiving, designing and developing the BenefitsAudit software program into the successful national business it is today. With over 18 years of extensive experience in medical billing, auditing services and data management in the healthcare industry, Conlan is a well-accomplished entrepreneur with a variety of business experiences and skills, including developing and commercializing technology, strategic planning, and business management. It was Conlan's previous experience in the medical billing industry that additionally helped him gain in-depth knowledge of the most common areas of billing mistakes, fraud, and intimate knowledge of the billing procedures of the industry.

David McSweeney, Chief Operating Officer
David McSweeney has over 30 years experience as a financial and operations executive, for a variety of well-known healthcare organizations, demonstrating exceptional leadership skills and gaining extensive P/L responsibility in group health insurance, HMO's, PBM's, TPA's, and all facets of employee benefits. Prior to joining HDM, McSweeney served as Vice President for Blue Shield of New Jersey and New Jersey Delta Dental, Regional Vice President for United Healthcare, President and Chief Operating Officer for Alternative Dental Care Inc., President and Chief Executive Officer for Vienna Corporation, and Co-Founder and President of American Healthfund. McSweeney additionally served as President and COO of Claims Administration Corporation, a wholly-owned subsidiary of CNA, where he led a $2.2 billion group healthcare and benefits enterprise.

Chester Spychalski, Chief Financial Officer
Chester Spychalski, Jr., MBA, CPA, CLU, ChFC, RHU has a wealth of auditing and industry knowledge and expertise with over 40 years of vast and well-versed experience in accounting, auditing services and risk management, with more than 20 of those years in a senior executive role managing finance, treasury, internal audit and business operations in the healthcare delivery industry. Before HDM, Spychalski held many valuable roles including Senior VP of Corporate Affairs for Blue Shield of New Jersey; Senior VP of Finance of Blue Cross Blue Shield of Southwestern Virginia; VP of Operations, Senior VP of Health Programs and Executive VP/CFO for Hospital Corporation of America; VP of Finance and CFO, VP and Corporate Controller, Executive Director and CFO for Anthem, Inc.; and VP of Operations, Federal Markets for the CNA Financial Corporation.

James Herrington, Chief Marketing Officer
James Herrington has more than 30 years experience in managed care and management consulting and is an accomplished senior executive with significant experience in sales management, business development, communications, advertising, product development, and marketing operations with a broad knowledge of health delivery systems, markets, and health economics. Previous to joining HDM, Herrington served as Chief Marketing Officer for Private Healthcare Systems, Chief Marketing Executive for National Account Service Company, LLC (NASCO), Vice President for Sales and Marketing for Peer Review Analysis, Inc., Director of East Region Health and Welfare Practice for Ernst and Young, LLP after 14 years with Blue Cross Blue Shield of Massachusetts in various marketing and account management roles.

John Meka, Vice President of Audit Services
John Meka, CPA, has over 25 years of progressive auditing and accounting experience with highly-honed skills in regulatory compliance, risk assessment, continuous process improvement, internal controls and financial reporting in both public and private sectors. Meka worked as Senior Manager for Deloitte and Touche, LLP where he supervised multiple audit engagements, assisted clients in attaining the excellence in financial reporting from the Government Finance Officers Association, and earned the “Industry Specialist” title in government accounting and auditing. Meka spent 13 years with HealthNow New York, Inc. initially as Director of Internal Audit then as Director of Internal and Performance Audit prior to Vice President for Corporate Audit and Compliance. He also served as Chairman of the Medicare Compliance Committee and oversaw compliance grievances filed with the Office of the Attorney General and the Department of New York State Insurance. Meka is a certified public accountant and a member of the Institute of Internal Auditors and the American Institute of Certified Public Accountants

Michele Gray, Vice President of Information Technology
Michele Gray has over 15 years experience as an information technology professional with extensive experience in business process improvement, system development life cycle, and enterprise data management. Gray initiated her career as a Programmer/Database Analyst for Walter B. Satterthwaite Associates. Gray next spent more than nine years with Managed Care Strategies (MCS). Here Gray functioned in various roles, including Partner, Chief Operating Officer, Director of Information Technology, and Data Architect/Business Application Delivery Manager. While at MCS, Gray developed a strategy to uniquely identify providers across PPOs critical to future initiatives and deployed a staging environment where adds/changes were identified and then published to the production tables. Additionally, she created SQL Server databases, wrote stored procedures, triggers and DTS packages and directed the conversion of the existing Visual Basic and ASP applications to Microsoft .NET.

Carol Plymale Martin, Vice President of Sales, Western Region
Carol Plymale Martin has over 20 years experience in the managed health care and employee benefits arena. Her expertise includes a broad background in PPO and medical management consultative sales, as well as, managed pharmacy and employee group benefits, including medical, dental, disability, life, 401(k) and pension. Martin specializes in selling to large national employer groups and unions as well as holds a proven track record working directly with TPAs, insurance companies and other managed care organizations. Martin began her career with State Mutual Life Assurance Company (later becoming Allmerica Financial) and held various sales and management positions in Dallas, TX and Worcester, MA. Prior to joining HDM, Martin spent the last 14 years with Private Healthcare Systems (PHCS - later acquired by MultiPlan), where she was consistently the top sales producer. During her tenure at PHCS, Martin held several key senior positions in sales and account management in Boston, MA, Chicago, IL and Dallas, TX.

James Earle Ross, Vice President of Sales, Eastern Region
James Earle Ross, Vice President of Sales, Eastern Region, has over 20 years of employee benefits/human resources experience in senior sales roles with leading providers of health benefit plans. Ross started his thriving professional career with the Lexington (NC) City Schools as their school psychologist for seven years. Ross spent the next nine years with Aetna Life and Casualty, initially in human resource positions, before selected to attend Aetna’s healthcare sales training program. After several years in sales and client management positions at Aetna Health Plans, Ross accepted a regional sales position at United Healthcare of North Carolina. His rising career led Ross to Cigna Corporation where he held various sales positions with CIGNA Healthcare, CIGNA Behavioral Health, and Intracorp. Prior to HDM, Ross was employed by Definity Health Corporation. Definity was acquired by United HealthGroup in 2004, and Ross remained with the new organization, as Strategic Client Executive and then Vice President for Behavioral Health Solution Sales.

Joseph A. Walsh, Vice President of Sales, Government Programs
Joseph Walsh has over 30 years experience in senior health administration roles with a variety of non-profit and profit healthcare-related organizations. Walsh started his career as a Base Service Unit Director for the Hazleton/Nanticoke Mental Health Mental Retardation Center before becoming CEO of Step-by-Step, Inc. and Transitional Housing of Northeast Pennsylvania. Walsh next became Executive Director of the Mental Health Association in Pennsylvania (MHAPA). Walsh spent the following seven years with LifeQuest Health System in various roles from CEO to Executive Director of several of its subsidiaries. Walsh went on to serve as Senior Vice President for the Philadelphia College of Osteopathic Medicine. He next joined FPA Medical Manager as Regional Vice President. Prior to HDM, Walsh served as co-founder and Executive Vice President for HealthFusion, Inc.